Welcome to SimplePay Support

For any questions related to your SimplePay Health plan and benefits, you can contact us at:

Para cualquier pregunta relacionada con su plan SimplePay Health y sus beneficios, puede ponerse en contacto con nosotros:




For questions on SimplePay Health plan features, such as:

  • How to find a doctor
  • How to pay your statement
  • How to look up the cost of a medication

Please contact us at:




If you need any assistance with the SimplePay Health member portal (supported by Virgin Pulse), such as:

  • Registration or Login help
  • Changing your preferred email address for the Virgin Pulse platform
  • How to connect an activity tracking device or manually log steps and other stats
  • How to join or create a Challenge, participate in a Journey, or schedule a Coaching call

Please click the link below to visit the Virgin Pulse Support page for self-help articles or to ask a question:

VirginPulse Zendesk Support

Or you can contact Virgin Pulse Support directly at:




To learn more about SimplePay Health, please click the link below to read through our frequently asked questions.

SimplePay Health FAQs