Welcome to SimplePay Support
For any questions related to your SimplePay Health plan and benefits, you can contact us at:
Para cualquier pregunta relacionada con su plan SimplePay Health y sus beneficios, puede ponerse en contacto con nosotros:
For questions on SimplePay Health plan features, such as:
- How to find a doctor
- How to pay your statement
- How to look up the cost of a medication
Please contact us at:
If you need any assistance with the SimplePay Health member portal (supported by Virgin Pulse), such as:
- Registration or Login help
- Changing your preferred email address for the Virgin Pulse platform
- How to connect an activity tracking device or manually log steps and other stats
- How to join or create a Challenge, participate in a Journey, or schedule a Coaching call
Please click the link below to visit the Virgin Pulse Support page for self-help articles or to ask a question:
VirginPulse Zendesk Support
Or you can contact Virgin Pulse Support directly at:
To learn more about SimplePay Health, please click the links below to read through our frequently asked questions and Q&A documentation.
How To Access SimplePay Health Member Portal & Health Valet (App)
How To Access SimplePay Health Member Portal & Health Valet (Desktop)
Below are videos describing how to use the SimplePay member access portals.